This Privacy Policy explains how ViralEdgeSMM ("we", "us", "our") collects, uses and shares personal information when you use viraledgesmm.com, our free Rank Checker, and our information site viraledge.net (together, the "Sites"). The Sites are operated by [LEGAL NAME OR TRADING NAME], [COUNTRY / BUSINESS ADDRESS].
Residents of the European Economic Area and the United Kingdom should also read our GDPR page. California residents should also read our CCPA page.
2. Information we collect
Account information. Username, email address and password (stored in hashed form by our platform). If you sign in with Google, we receive the name and email address Google shares with us.
Order information. The services you select, the video or channel links and target keywords you submit, quantities, order history, account balance and transaction records.
Payment information. Payments are handled by third-party payment providers (for example PayTR and card networks). We do not store full card numbers. We receive confirmation, amount, status and limited identifiers needed to credit your balance and keep accounting records.
Support communications. Messages and tickets you send us, and your email address.
Rank Checker. The video URL or ID and the keyword you enter are sent to a server-side function that queries YouTube search and returns your position. No account is required. The keyword you enter is also recorded as an analytics event.
Automatic information. IP address, approximate location, device and browser type, pages viewed, referring page and timestamps, collected through cookies and similar technologies.
3. Cookies, analytics and advertising measurement
We use the following technologies on the Sites:
Google Tag Manager and Google Analytics (cookies such as _ga and _ga_*) to understand how the Sites are used.
Google Ads conversion measurement (cookies such as _gcl_au) to measure how our advertising performs.
Google Sign-In (cookie g_state) if you choose to sign in with Google.
Session and preference storage needed to keep you logged in and remember settings.
You can block or delete cookies in your browser settings, install the Google Analytics opt-out browser add-on, and manage Google ad personalization at adssettings.google.com. Blocking some cookies may affect how the Sites work.
4. How we use information
To create and manage your account and process your orders and payments.
To provide support and send service messages (order status, security notices).
To prevent fraud, abuse and security incidents.
To operate and improve the Sites and the Rank Checker.
To measure and improve our marketing.
To comply with legal obligations and enforce our Terms of Service.
5. How we share information
We share personal information only as needed with:
Payment providers that process your payments.
Google (Analytics, Tag Manager, Ads measurement and Sign-In).
Hosting, content delivery and serverless providers that run the Sites and the Rank Checker function (for example Netlify and content delivery networks).
Authorities and advisers when required by law or to protect our rights, users or the public.
A successor if we are involved in a merger, acquisition or sale of assets.
We do not sell your personal information for money. See our CCPA page for how California law treats advertising-related sharing.
6. Retention
We keep personal information while your account is active and as long as needed to provide the services, keep financial and tax records, resolve disputes and meet legal obligations. You can ask us to delete your account and data (see section 9), subject to records we are legally required to keep.
7. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) and hashed passwords. No online service can guarantee absolute security.
8. Children
The Sites are not directed to anyone under 18, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
9. Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. To make a request, email support@viraledgesmm.com. We may need to verify your identity first. Region-specific details are on our GDPR and CCPA pages.
10. International processing
We and our service providers may process information in the United States and other countries that may have different data protection laws than your own. Where required, we rely on appropriate safeguards offered by those providers.
11. Third-party services
The Sites may link to third-party websites such as YouTube. We do not control their privacy practices. ViralEdgeSMM is not affiliated with, endorsed by or sponsored by YouTube or Google.
12. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed. Material changes will be highlighted on the Sites.
This notice supplements our Privacy Policy for people in the European Economic Area (EEA), the United Kingdom and Switzerland. It explains our legal bases for processing personal data and the rights you have under the EU General Data Protection Regulation (GDPR) and the UK GDPR.
2. Who is the controller
The controller of your personal data is [LEGAL NAME OR TRADING NAME], [COUNTRY / BUSINESS ADDRESS], operating ViralEdgeSMM at viraledgesmm.com and viraledge.net.
Performance of a contract; legal obligation (Art. 6(1)(b), (c))
Customer support
Tickets, messages, email address
Performance of a contract; legitimate interests (Art. 6(1)(b), (f))
Security and fraud prevention
IP address, device and browser data, account activity
Legitimate interests in keeping the Sites and users safe (Art. 6(1)(f))
Rank Checker
Video URL or ID and keyword you enter
Legitimate interests in providing the free tool you request (Art. 6(1)(f))
Analytics and advertising measurement
Cookie identifiers, pages viewed, device and approximate location, conversion events
Legitimate interests in understanding and improving the Sites and measuring our marketing (Art. 6(1)(f)); consent where the law requires it
Where we rely on legitimate interests, we have weighed them against your rights and interests. You can object at any time (see below).
4. Who receives your data
Payment providers, Google (Analytics, Tag Manager, Ads measurement and Sign-In), and hosting, content delivery and serverless providers (for example Netlify) act as our processors or independent controllers, depending on the service. We also disclose data when legally required. We do not sell personal data.
5. International transfers
Some of these providers process data in the United States and other countries outside the EEA/UK. Where we transfer personal data internationally, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework, as provided by the relevant provider.
6. How long we keep data
Account and order data is kept while your account is active and for as long afterwards as needed for accounting, tax and legal purposes. Analytics data is retained according to the retention settings in our Google Analytics account. You can request deletion earlier, subject to records we must legally keep.
7. Your rights
Access the personal data we hold about you.
Rectification of inaccurate or incomplete data.
Erasure ("right to be forgotten") in the circumstances the law provides.
Restriction of processing.
Portability of data you provided, in a common machine-readable format.
Objection to processing based on legitimate interests, and to direct marketing.
Withdraw consent at any time where processing relies on consent.
To exercise a right, email support@viraledgesmm.com. We may ask you to verify your identity, and we will respond within one month (extendable by up to two further months for complex requests, in which case we will tell you).
8. Cookies
We use Google Analytics, Google Tag Manager and Google Ads measurement cookies, plus cookies needed for login and preferences, as described in our Privacy Policy. You can block or delete cookies in your browser settings or withdraw consent by contacting us.
9. Automated decisions
We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.
10. Complaints
If you are unhappy with how we handle your data, please contact us first so we can try to fix it. You also have the right to complain to your local data protection authority, for example the supervisory authority in the EU country where you live or work, or the Information Commissioner's Office (ICO) in the United Kingdom.
1. About this notice
This notice supplements our Privacy Policy and applies to California residents. It describes the personal information we collect and the rights you have under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"). ViralEdgeSMM is operated by [LEGAL NAME OR TRADING NAME].
2. Personal information we collect
In the past 12 months we have collected the following categories of personal information:
Category
Examples
Disclosed to
Identifiers
Username, email address, IP address, cookie and device identifiers
Hosting and serverless providers, Google (Analytics, Tag Manager, Sign-In)
Customer records and commercial information
Orders, services purchased, transaction history, account balance, support tickets
Payment providers
Internet or network activity
Pages viewed, referring page, analytics and conversion events, keywords entered in the Rank Checker
Google (Analytics, Ads measurement)
Approximate geolocation
City or region derived from IP address
Google Analytics
Account log-in credentials (sensitive)
Password in hashed form
Not disclosed; used only to authenticate you
We do not collect biometric information, precise geolocation, or the content of your private messages outside our support tickets.
3. Sources and purposes
We collect this information directly from you, automatically through cookies and similar technologies, and from Google if you use Google Sign-In. We use it to provide and secure our services, process orders and payments, give support, measure and improve the Sites and our marketing, and comply with the law, as described in our Privacy Policy. We use sensitive personal information only for purposes the CCPA permits, such as authenticating you and securing the service.
4. Sale and sharing of personal information
We do not sell personal information for money. We use Google Analytics and Google Ads measurement tags. To the extent those tags are used for cross-context behavioral advertising, California law may treat that as "sharing" of identifiers and internet activity. We do not knowingly sell or share the personal information of consumers under 16.
To opt out of sale or sharing: email support@viraledgesmm.com with the subject line "Do Not Sell or Share My Personal Information". You can also manage ad personalization at adssettings.google.com and block cookies in your browser.
5. Your California rights
Know and access the categories and specific pieces of personal information we collected, and why.
Delete personal information we collected from you, subject to legal exceptions.
Correct inaccurate personal information.
Opt out of the sale or sharing of your personal information.
Limit the use of sensitive personal information, where applicable.
Non-discrimination for exercising any of these rights.
6. How to make a request
Email support@viraledgesmm.com and tell us which right you want to exercise. We will verify your identity by matching information you give us to what we hold, and we will respond within 45 days (extendable by another 45 days where reasonably necessary, in which case we will tell you). You may use an authorized agent; we may ask for proof of their authority and may need to verify your identity directly with you.
7. Changes
We may update this notice. The "Last updated" date above shows when it last changed.
